• Information on network contracts and help

  • Can I withdraw from a network contract and when?

  • When should the network contract be terminated?

  • How can I terminate a network contract?

  • Is there anything else I should do after I terminate my contract?

  • What happens when I terminate my network contract?

  • Which price package is the best for me?

  • How can a new tenant sign a new network contract?

  • How can I terminate my network contract?

  • How can I sign a new network contract in my name if I move house?

  • Where can I find my contract number?

  • What should I do if I have changed my name?

  • What should I do if I cannot see my place of consumption in the e-service?

  • Why do I keep getting bills after I have terminated my contract?

  • What are the terms for suspending a contract?

  • Can an authorised person bring the application for a network contract to a customer service centre?

  • Can I also sign a contract on a Saturday?

  • Must the owner of the place of consumption sign the network contract, or can another person such as the resident of the place of consumption do it?

  • Is there a contract fee for a network contract?

  • Will the electricity supply be disconnected if my contract is suspended?

Customer service

Mon-Fri 8.00–18.00
+372 777 1545
info@elektrilevi.ee