A place of consumption where electricity has been disconnected will be reconnected after you pay Eesti Energia the debt and the cost of reconnection. You can have your place of consumption connected to the electricity network either within 5–8 days or within 24 hours. You cannot order this service for places of consumption that are disconnected from the line. We charge a fee for both services and you can find the prices in our price list.

The payment due date for bills is 14 days from the date of the bill. Interest on late payments is calculated starting from the next day after the payment due date until the day the bills are paid. The interest is added to the next bill.

A debt appears when a bill has not been paid by the date it is due. The payment due date for bills is 14 days from the date of the bill. An unpaid bill will be processed as a debt and interest will be charged from the day after the payment due date. Eesti Energia sends a notification letter as part of this debt processing.

The right to charge interest is regulated by the Law of Obligations Act, which states that ‘upon a delay in the performance of a monetary obligation, the obligee may require the obligor to pay interest on the delay (penalty for late payment) for the period as of the time the obligation falls due until conforming performance is rendered.' The standard conditions of Elektrilevi give us the right to charge interest for every day a debt is overdue.