Help and information

Popular search topics

Price lists

Price information for services and products.

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Tolerating compensation

Compensation to the land owner for tolerating the electricity network.

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Building network connection

New connection at a consumption point where there was no electricity before.

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Choosing the package

Choose a network package that matches your daily consumption.

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A network contract

Signing and terminating network contract

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Search for a topic in the category

Price lists

Prices of services and products.

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Packages

Choosing and changing network packages

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Terms and Conditions

Standard Terms and Conditions for Elektrilevi services.

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Forms

Forms for ordering services.

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Network contract

Signing and terminating network contract

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Building network connection

Connection at a location where there was no electricity before.

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Main fuse

Selecting and changing the main fuse.

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Sealing

Sealing prices and ordering instructions.

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Electricity test

How does the electricity test work?

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Paying the invoice

Questions related to invoice.

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Readings and remote reading

Remote reading information and readings.

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Prediction

Explanation of predicting and prediction invoice.

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Consumption and consumption data

Consumption note and standard consumption graphs.

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Claims

Indemnification and submission of claims.

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Outages

Planned outages and breakdowns

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Other questions

Universal service, balancing power and other topics.

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Tolerating compensation

Compensation to the landowner for tolerating the electricity network.

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Power of Attorney

Providing Power of Attorney

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Emergency situation

How to notice a dangerous situation in your territory and its elimination.

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Customer service
777 1545

+372 777 1545
We answer to the calls M-F 08.00 – 18.00
[email protected]

Business customer service
777 1747

+372 777 1747
We answer to the calls M-F 09.00 – 17.00
[email protected]