Help and information / Consumption and consumption data

The consumption notice is a monthly statement of consumption. The consumption notice simplifies the process of applying for an energy label and conducting an energy audit. You can download the consumption notice from self service for free. If you would like to order a consumption notice for the entire apartment building, please contact our customer service. See the price list »

Whether the hourly data is estimated or actual can be viewed in self service, by downloading CSV file that shows the hourly data for the selected time period for up to 12 current months.

Consumption data shall be read at least daily. The received data will be sent to Elering's data warehouse and displayed in Elektrilevi self-service by 10 am the next day. Lack of measurement data In Elektrilevi's self-service or the electricity salesman's application this is usually caused by malfunctions related to the receipt of measurement data. Once the malfunction has been resolved and the data has been restored, we will transfer the consumption data to Elektrilevi self-service and Elering's data warehouse/electricity seller application. If the consumption data is missing only from the electricity seller's application, contact the application owner to resolve the issue.

Interruptions in the electricity network are fixed step by step. This means that a general interruption could, for example, last for 24 hours, but during this time energising tests are done, which create the possibility to consume electricity during the interruption.

Assuming that there are no more faults on a line, the line is energised. However, if there actually still are faults on that line, the line switches off again. You may not notice when lines are energised for a short time, but appliances connected to the network will automatically start consuming electricity. For example: underfloor heating, refrigerator, boiler, etc. Energising tests can last for a very short time.

In addition, during interruptions and while fixing them, there can be situations where the voltage at the customer's place is correct in some phases and lower or even absent in others, making it difficult to notice if there is consumption in one phase but no voltage in another.

A standard consumption graph is a standard graph of electricity consumption attributed to a place of consumption, which together with your average electricity consumption is the basis for forecasting electricity consumption.

The standard consumer chart is for residential homes with an annual electricity consumption of less than 4,000 kWh and for apartment buildings with more than 12 apartments and district heating.

The seasonal consumption chart is for residential homes with annual electricity consumption of 4,000 to 10,000 kWh and apartment buildings with less than 12 apartments that do not use central heating.

The standard electric heating consumption chart applies to household customers who have an annual electricity consumption of more than 10,000 kWh or who report that they are using electric heating.

The summer consumption chart is for summer cottages and places of consumption where, according to customer information, most of the electricity is consumed during the summer. This schedule is not available for apartments.

Standard consumer business customer chart is for business customer consumption points with a maximum fuse rating of 63 A or distributed over a network connection, excluding street lighting, apartment building auxiliary, basement and general lighting.

A place of consumption in an apartment building that has no apartment number and is of the utility, basement or general lighting type.

The place of consumption is "Street Lighting".

  • The basic price (electricity transmission / elektri edastamine) is valid 24 hours a day, regardless of the day of the week.
  • The daily price (electricity transmission: day / elektri edastamine: päev) is valid from Monday to Friday (except for public holidays) from 07:00 to 22:00 (unless otherwise specified in the price package).
  • The night price (electricity transmission: night / elektri edastamine: öö) is valid from Monday to Friday, from 22:00 to 07:00 and on Saturdays, Sundays and public holidays throughout the day (unless otherwise specified in the price package).
  • Packages Võrk 5, Võimsus Aeg VMA5, Keskpingel liinil Aeg VKL5, Keskpingel alajaamas Aeg VKA5:

  • The peak price for daily electricity consumption (electricity transmission: peak day / elektri edastamine: päev tipuaeg) is valid from November to March: valid from Monday to Friday (except for public holidays) from 09:00 to 12:00 and from 16:00 to 20:00;
  • The peak price for weekend and holidays (electricity transmission: peak time of weekend and holiday period / elektri edastamine: puhkepäeva tipuaeg) is valid from November to March on Saturdays, Sundays and public holidays from 16:00 to 20:00.

  • Price packages

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    Explanation of predicting and prediction invoice.

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    Customer service
    777 1545

    +372 777 1545
    We answer to the calls M-F 08.00 – 18.00
    [email protected]

    Business customer service
    777 1747

    +372 777 1747
    We answer to the calls M-F 09.00 – 17.00
    [email protected]