Help and information / Power of Attorney

If you want someone else, such as a family member, tenant, or company employee, to manage your contracts and arrange for services or billing, they must be authorized to do so.

With a full power of attorney, you authorize to:

  • to represent yourself in all dealings with the network operator Elektrilevi OÜ and Eesti Energia AS by all service channels (incl. e-service)
  • conclude, amend and terminate network agreements and/or electricity contracts
  • consent to receive offers and to participate in surveys
  • report readings, view and pay bills
  • to carry out any other activity related to the network and / or electricity contract and to obtain any information.
  • With your limited authorization, you authorize:

  • to manage contracts and settle accounts with a specific reference number, or
  • for billing purposes only.
  • Authorization can be granted to manage all contracts as well as to manage a single reference number or group of reference numbers.

    NB! In order to be authorized, the authorized person must register as a user of the e-service.

    Power of attorney can also be submitted by e-mail or regular mail. To do this, you have complete and send us a signed power of attorney form.

  • Power of attorney for home customer (doc) »
  • Power of attorney for business customer (doc) »
  • A company that has not previously used our e-service has to first send us an application so that we can register a company representative as an e-service user.

    The company can be represented in the e-service by a member of the board or authorized person(s) entered in the commercial register.

    The power of attorney confirming the representation of the company may be sent digitally signed by e-mail to ariklient@elektrilevi.ee or signed by regular mail Elektrilevi OÜ, Kadaka tee 63, 12915.

    After registering as a user, a company representative can give individuals limited powers to self-service.


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    See also

    Terms and Conditions

    Standard Terms and Conditions for Elektrilevi services.

    Read more »

    Did not find an answer? Contact us!

    Customer service
    777 1545

    +372 777 1545
    We answer to the calls M-F 08.00 – 18.00
    info@elektrilevi.ee

    Business customer service
    777 1747

    +372 777 1747
    We answer to the calls M-F 09.00 – 17.00
    ariklient@elektrilevi.ee