Dear customers!

At the moment, Elektrilevi's customer service line is more busy than usual. We apologize for the inconvenience.

The MARU application makes the exchange of information very easy

● Report a power outage
● Report a hazardous situation
● Receive failure elimination information
● Activate failure notification alerts

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My network contracts

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My consumption history

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My subscriptions

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My data

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Current situation of the network

Check the power supply in your area and see the recommendations in the event of a power failure.

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Elektrilevi

Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.

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News

We kindly ask visitors to the branches to follow simple rules to care about themselves and others:

  • Please do not visit the branches if you have signs of illness.
  • Visit the branches alone, if possible.
  • Think through beforehand your needs, so that the process on location will run more smoothly.
  • Please keep at a distance of at least 2m from other people.
  • Please disinfect your hands BEFORE and AFTER contact. Disinfectant is available by the door or ask the service agent about its location.
  • We recommend using as first preference digital channels, when communicating with us.
  • Contacts

    On working days from 8 am to 6 pm our customers are assisted by our advisory centre tel. 777 1545 or [email protected].

    Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or sending an e-mail to [email protected].
    You can report electricity interruptions by calling 1343. Procedures are also still possible to do via self-service.

    Renewable energy charge to decrease and VAT rate to increase in new year

    12.12.2023

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    The renewable energy charge in 2023 will be 1.24 s/kWh

    14.12.2022

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    Elektrilevi supports accelerating the connection of solar parks with the help of working Saturdays

    27.10.2022

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    Once again, the connections of Elektrilevi’s micro-producers set an all-time record in the third quarter

    10.10.2022

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    Elektrilevi has restored power to 11,000 customers

    04.10.2022

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    What does the cost of the network charge consist of and why does it increase (so often)?

    29.09.2022

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    August saw record new electricity generation in Elektrilevi’s network

    16.09.2022

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    Network charges to increase from 1 December due to continued high electricity prices

    25.08.2022

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    All news