Contacts

Our representation is not allowed to be visited by persons, who have:

  • had COVID-19 in the last 14 days
  • been in contact with a person with confirmed COVID-19
  • symptoms of a respiratory infection (such as fever, dry cough, difficulty breathing)
  • been in high-risk areas of coronavirus in the last 14 days
  • Think through your wishes in advance so that the on-site service will go smoothly.

    Wear a mask

    It is mandatory to wear a mask at the representation.

    Follow hygiene rules

    Disinfect your hands when entering and leaving the representation.

    Keep your distance

    Keep at least 2m distance with other people (2+2 rule).

    If possible, visit the representation alone.

    Customer service

    Customer service: 777 1545

    International customers: +372 777 1545

    Mon-Fri 8.00-18.00

    info@elektrilevi.ee

    Business customer service

    Business customer service: 777 1747

    International business customer service: +372 777 1747

    Mon-Fri 9.00-17.00

    ariklient@elektrilevi.ee

    Fault notifications

    Fault notifications: 1343

    Street lighting faults

    Tallinn 777 1010

    tanavavalgustus@elektrilevi.ee

    Tartu 4655 666

    tartutanavavalgustus@elektrilevi.ee

    Branches

    Veskiposti 2, 10138 Tallinn

    Mon-Fri 9.00-17.00


    Ilmatsalu 5, 50408 Tartu

    Mon-Fri 9.00-17.00


    Energia 4, Pärnu, 80042 Pärnu maakond

    Tue, Thu 9.00-17.00 / Lunch 13.00-14.00


    Sompa 36/8, Jõhvi, 41533 Ida-Viru maakond

    Tue, Thu 9.00-17.00 / Lunch 13.00-14.00


    Legal Information

    As of March 1, 2021, the new contact address of Elektrilevi OÜ is Veskiposti 2, 10138 Tallinn.

    Elektrilevi OÜ

    Veskiposti 2, 10138 Tallinn

    Phone: +372 715 4230

    E-mail: elektrilevi@elektrilevi.ee

    Registry code: 11050857

    VAT code: EE100366327

    Report an electricity theft

    E-mail: vihje@elektrilevi.ee

    Phone: 716 8168 (24/7)

    Media contacts

    Communications Manager Ivar Jurtšenko can answer journalists' questions. You can contact he by calling +372 525 0554 or writing to ivar.jurtsenko@elektrilevi.ee.

    Data protection specialist

    If you have any questions regarding data protection, please, turn to andmekaitse@elektrilevi.ee.