In order to prevent the spread of coronavirus, we will close Elektrilevi customer services in Tallinn, Tartu, Pärnu and Jõhvi from 13 March.

All other channels will continue to work normally. On working days from 8 am to 6 pm our customers are assisted by our advisory center tel. 777 1545 or
You can report electricity interruptions by calling 1343. A lot of procedures is possible to make via self-service.

Let's hold each other and stay healthy!

Customer service

Customer service: 777 1545

International customers: +372 777 1545

Mon-Fri 8.00-18.00

Business customer service

Business customer service: 777 1747

International business customer service: +372 777 1747

Mon-Fri 9.00-17.00

Fault notifications

Fault notifications: 1343

Report an electricity theft:

Phone: 716 8168 (24h)

Enefit VOLT

Phone: 777 3030

We answer to the calls: Mon-Sun 24h


Kadaka tee 63, 12915 Tallinn

Mon-Fri 9.00-17.00

Ilmatsalu 5, 50408 Tartu

Mon-Fri 9.00-17.00 / Lunch 13.00-14.00

Energia 4, Pärnu, 80042 Pärnu maakond

Tue, Thu 9.00-17.00 / Lunch 13.00-14.00

Sompa 36/8, Jõhvi, 41533 Ida-Viru maakond

Tue, Thu 9.00-17.00 / Lunch 13.00-14.00

Legal Information

Elektrilevi OÜ

Kadaka tee 63, 12915 Tallinn

Phone: +372 715 4230

Fax: +372 715 4200


Registry code: 11050857

VAT code: EE100366327

Street lighting faults

You can report any problems with street lighting in Tallinn by calling a special number 777 1010 or by sending an email to

Problems with street lighting in Tartu can be reported by calling 4655 666 or by sending an email to

Street lighting faults can also be reported to the Tartu Municipal Maintenance Hotline 1789.

Media contacts

Communications Manager Ivar Jurtšenko can answer journalists' questions. You can contact he by calling +372 525 0554 or writing to

Data protection specialist

If you have any questions regarding data protection, please, turn to