Electricity meters and metering data are essential to ensure correct billing. We manage more than 700,000 meters across Estonia, collecting their metering data on an hourly basis. This page provides useful information about electricity meters and the reporting of metering data (readings).
How is metering data transmitted?
Electricity consumption is measured in real time. The recorded metering data is transmitted to our information system via both power lines and wireless transmission methods. The information system verifies the accuracy of metering data, validates and, in the absence of metering data, estimates consumption. We transmit all metering data to the self-service and the Elering data warehouse.
Electricity sellers prepare the invoices based on the metering data provided by Elering.
The meter must be connected to the power grid at all times. To shut off electricity supply, please use the switch on the meter, not the main fuse. The switch should also be used, for example, when you leave your summer house for an extended period of time. This way we can be sure that the meter at your point of consumption is in working order. The only exception is electrical work; in this case, electricity must be switched off directly from the main fuse to ensure safety.
Modern meters allow for remote reading of metering data. This means that readings are transmitted to us automatically, eliminating the need for you to report them to us each month. Smart meters measure electricity consumption with hourly accuracy and transmit information on the amount of electricity consumed at least once a day. Most meters transmit information through the same power lines that deliver electricity to the house. A small number of meters transmit information through mobile communication networks. You can conveniently view your electricity consumption in our self-service.
Estimation of metering data
If we do not receive actual consumption data by the time the invoice is generated, we will prepare your invoice based on estimated consumption data.
We calculate estimated electricity consumption based on your past consumption.
If you receive an invoice based on estimates, upon receipt of actual metering data we will recalculate the consumption according to actual consumption and adjust the invoices accordingly.
Frequently Asked Questions
Nowadays, nearly all electricity meters are read remotely and do not require readings to be reported to us.
Readings can only be reported if:
If we have not received any metering data from you, your invoices will be prepared based on estimates.
You only need to report the overall reading (even if your meter also shows the daytime and
The identifier of the overall reading at the bottom of the display is 15.8.0.
Consumption details will be made available for viewing in our self-service environment and on the invoices issued to you.
How is metering data transmitted?
Customer – The customer consumes electricity and the meter at the point of consumption measures the quantities and transmits them to the information system of the network operator by means of remote reading.Transmission of metering data – Modern meters allow for remote reading of metering data, which is transmitted to our system in two different ways:
The meter measures and records all electricity consumption. The meter transmits the consumption data to our information system multiple times a day.
Elektrilevi information system – Upon receiving the metering data, our system verifies the accuracy of metering data, validates and, in the absence of metering data, estimates consumption. The data is transmitted to the self-service of Elektrilevi and the Elering data warehouse.
Elering data exchange platform – We transmit all consumption data to the Elering data exchange
Elering collects all data and makes it visible to electricity sellers and customers.
Invoicing – Invoices are generated based on the data in the Elering data exchange platform and electricity sellers will have the possibility to display metering data in their information systems. As a rule, the invoice for network services is sent to the customer by their chosen electricity seller. You can view your electricity seller on the network contract page in the self-service..
Customer – As a result of the above, the customer receives an invoice together with information on their consumption during the previous period.
Symbols displayed on the screen:
⬤ – no consumption
⯁ – no reactive energy consumption
– reactive energy consumption
– reactive energy production
Screen (1). The meter screen displays the overall reading (in the example, the identifier on the screen is 1580).
If there is a blinking bell on the meter screen, or the meter screen is blank, please let us know ([email protected]).
Switch (2). To switch the power on or off, press and hold LÜLITILE for at least 2 seconds, after which you will hear a click. If the square on the left side of the meter screen continues to flash, the power is off. To turn the power on, repeat the same process as when turning it off. If the square on the left side of the meter no longer flashes, the power is on.
Year of manufacture of the meter (4). The year of manufacture of the meter can be used to calculate the meter verification time. The meter verification is valid for a period of 12 years from the year of manufacture.
CE marking (5). This marking validates that the meter has passed the conformity assessment. Example: CEM160120 (CE marking; M – metrologically controlled, 16 – year of manufacture, 0120 – conformity assessment laboratory number). The meter does not have to bear an Estonian national verification sticker.
Menu button (6) allows you to see additional information, such as current (A) and voltage (V) by phase.
If we do not receive data from the meter
The main causes of this are a switched off main fuse and data communication disruptions.
Switched off main fuse
Occurs when the customer switches off the main fuse.
A switched off main fuse results in a situation where connection to the meter is lost and the transmission of consumption data via remote reading is disrupted.
To resolve the situation, please switch on the main fuse.
Billing – Metering data will be estimated based on previous consumption until the main fuse is switched back on. Once the main fuse is switched back on, we will request actual metering data from the meter and issue an adjusted invoice based on this data.
Data communication disruption
Occurs when electrical equipment that does not meet the requirements or is faulty is used. Examples of such equipment include TVs, Wi-Fi routers and devices that do not comply with CE requirements (even though there may be no visible effects when using the devices).
Causes disruptions in the transmission of metering data but does not affect the operation of the electricity meter or its measurement accuracy. Electricity consumption data is still recorded in the meter with hourly accuracy and will be transmitted once data communication is restored.
To resolve the situation, we continuously monitor the receipt of metering data and, in the event of data connection disruption, identify the sources of disruption.
Billing – Metering data will be estimated based on previous consumption until the disruption is resolved. Once the disruptions are resolved, we will request the missing metering data and adjust the invoice based on actual data.