Power failures known to us can be found on the map of interruptions. We also notify you of interruptions through the MARU application and via SMS. If you do not have information about a power failure, let us know through MARU or by calling 1343.
Planned interruptions are required for the repair and maintenance of an outdated power grid as well as for the construction of a new grid. We will always notify you of such interruptions in good time by sending you an email or SMS at least two days in advance of the scheduled interruption.
NB! Advance notification does not apply to emergency situations such as rescue and life-threatening situations. There may be up to 64 hours of planned interruptions in a single consumption location per year.
Malfunction disruptions are caused by strong winds, ice or lines damaged during excavation. We will do our best to fix the interruptions as soon as possible.
One consumption location can have up to 70 hours of interruptions during a year. The length of allowable interruptions and the amount of indemnities are indicated in regulation of the Minister for Economic Affairs and Communications.