For Customers
Elektrilevi can help you with any issues related to the electricity network. We connect your place of consumption to the network and make sure there is always electricity in your home. You can also order many other services from us such as sealing or switching services, or technical inspections.
Connecting to the network
To supply your new home with electricity or to connect a new point of consumption to the power network you will need to submit a connection application, after which we can conclude a connection contract.
Connecting to the network is a lengthy process that can take up to several months. This is because it is necessary to apply for several different licences, but we will take care of all the paperwork for you. You may only submit your request for a connection in our customer service office.
More about connecting to the network »
Concluding a network services contract
Most points of consumption already have the necessary connections installed, in which case only a network services contract is needed, which can normally be signed together with the power contract.
When you sign your network services and power contract you have a choice of payment methods and price packages and you can also sign up for any additional services you need. It is very simple to sign a network services contract in our customer service office.
More about network services contracts »
Services
- Increasing power capacity »
Sometimes you simply need more power to run all your electrical appliances. - Changing to another voltage system »
Instead of increasing the voltage of your main fuse you can have a single-phase connection replaced with a three-phase connection. - Replacing an electricity meter »
We can replace your meter if you suspect that it gives incorrect readings. - Sealing network equipment »
We can seal electrical cables if they are replaced as part of the electrical work at your home.
Network events
Here you can find the latest news about how many unscheduled power breakdowns there are at the moment and when planned power outages will happen. You can also find information here about preventing damage and claiming compensation and you can read about what to do if there is a power outage and how to be safe with electricity.
More about Network events »
