Customer
service

+372 777 1545|

Fault notifications

1343

Working hours for the fault notifications line: 24h
Call centre business hours: 08:00–18:00 Monday to Friday,
closed on Saturday and Sunday
International customers: +372 777 1545

Notify us about a breakdown or electrical danger: 1343, 24h
Report an electricity theft: vihje@elektrilevi.ee, 716 8168, 24h

Customer service
In connection with network contracts and services, please turn to Elektrilevi branches. You may also ask about invoices and overdue payments by email teenindus@energia.ee or by calling our customer support line 777 1545.
Branches »

Street lighting faults
You may report any problems with street lighting in Tallinn by calling a special number 777 1010 or by sending an email to tanavavalgustus@elektrilevi.ee.

Media contacts
Communications Specialist Maret Reinumägi can answer journalists' questions. You can contact her by calling + 372 56 93 8148 or writing to maret.reinumagi@elektrilevi.ee.

 
If you're not sure who to contact with your questions, then please call our customer service line +372 777 1545.