News

Long-term interruption will take place in the Elektrilevi and Eesti Energia e-service at the end of February

19.02.2021

Elektrilevi will carry out largescale updates in the e-service at the end of February. For implementing the updates, an interruption has been planned to take place in the e-service of Elektrilevi and Eesti Energia during the last weekend of February, i.e. 26-28 February. The interruption will start on Friday evening at 19.00 and will end approximately on Monday morning by 06.00.

It is impossible to log into the e-service during the interruption, which means that you cannot view or pay invoices nor change a contract, enter into a contract or terminate a contract. Neither can you view consumption history and proceed with other procedures that are available only after logging in. We advise all our customers to finalise their urgent procedures by 26 February.

Although we shall put a lot of effort into reviving the e-service by 1 March it is recommended to consider other possible interruptions and delays that might occur. The website of Elektrilevi will not be affected by the interruptions.

In connection to moving, the Elektrilevi agency at Tallinn will be closed during 24-26 February, other agencies will continue work as usual.

We apologise for the inconvenience!