Dear customers! Due to Midsummer holidays, Elektrilevi's customer service information line 777 1545 is open until 3 pm on 22.06. The business customer phone 777 1747 is open until 2 pm. We are closed on June 23 and 24.
Information about the new national universal service which will enter into force in October can be found on the website of the Ministry of Economic Affairs and Communications. Read more »
If necessary, ask your electricity seller for additional information.
The number of applications for connection from micro-producers is higher than ever. Please be patient when waiting for an offer! View deadlines »
Changes in network charges from 1 October 2022. Read more »
The MARU application makes the exchange of information very easy
● Report a power outage
● Report a hazardous situation
● Receive failure elimination information
● Activate failure notification alerts
My network contracts
Sign or terminate the contract, change the price package
My consumption history
Analyse your consumption
My subscriptions
Follow your subscription route, submit a new application
My data
Edit your information or subscribe to notifications
Current situation of the network
Check the power supply in your area and see the recommendations in the event of a power failure.
Elektrilevi
Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.
News
We kindly ask visitors to the branches to follow simple rules to care about themselves and others:
Contacts
On working days from 8 am to 6 pm our customers are assisted by our advisory
centre tel. 777 1545 or info@elektrilevi.ee.
Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or
sending an e-mail to ariklient@elektrilevi.ee.
You can report electricity interruptions by calling 1343. Procedures are also still
possible to do via self-service.
August saw record new electricity generation in Elektrilevi’s network
16.09.2022
Network charges to increase from 1 December due to continued high electricity prices
25.08.2022
Applications to connect to solar parks set a new record in July
17.08.2022
Unexpected termination of distribution transformer contracts by Elektrilevi’s partner Energo Veritas may cause a delay in the completion of network connections.
19.07.2022
