Dear customers!

At the moment, Eesti Energia's customer service line has waiting times that are longer than usual. We apologise for the inconvenience!

The MARU application makes the exchange of information very easy

● Report a power outage
● Report a hazardous situation
● Receive failure elimination information
● Activate failure notification alerts

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My network contracts

Sign or terminate the contract, change the price package

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My consumption history

Analyse your consumption

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My subscriptions

Follow your subscription route, submit a new application

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My data

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Current situation of the network

Check the power supply in your area and see the recommendations in the event of a power failure.

See the map See the recommendations

Elektrilevi

Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.

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News

We kindly ask visitors to the branches to follow simple rules to care about themselves and others:

  • Please do not visit the branches if you have signs of illness.
  • Visit the branches alone, if possible.
  • Think through beforehand your needs, so that the process on location will run more smoothly.
  • Please keep at a distance of at least 2m from other people.
  • Please disinfect your hands BEFORE and AFTER contact. Disinfectant is available by the door or ask the service agent about its location.
  • We recommend using as first preference digital channels, when communicating with us.
  • Contacts

    On working days from 8 am to 6 pm our customers are assisted by our advisory centre tel. 777 1545 or info@elektrilevi.ee.

    Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or sending an e-mail to ariklient@elektrilevi.ee.
    You can report electricity interruptions by calling 1343. Procedures are also still possible to do via self-service.

    Elektrilevi has launched an application MARU to report power outages and emergency situations

    31.08.2021

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    Elektri Elektrilevi acquired Imatra Elekter with the permission of the Competition Authority

    23.07.2021

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    Elektrilevi advises that there are hidden dangers associated with lightning, which can be avoided

    18.05.2021

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    Elektrilevi will acquire Imatra Elekter

    10.03.2021

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    All news