Dear customers! Due to Midsummer holidays, Elektrilevi's customer service information line 777 1545 is open until 3 pm on 22.06. The business customer phone 777 1747 is open until 2 pm. We are closed on June 23 and 24.

Information about the new national universal service which will enter into force in October can be found on the website of the Ministry of Economic Affairs and Communications. Read more »
If necessary, ask your electricity seller for additional information.
The number of applications for connection from micro-producers is higher than ever. Please be patient when waiting for an offer! View deadlines »
Changes in network charges from 1 October 2022. Read more »

Dear customers!

At the moment, Elektrilevi's customer service line is more busy than usual. We apologize for the inconvenience.

The MARU application makes the exchange of information very easy

● Report a power outage
● Report a hazardous situation
● Receive failure elimination information
● Activate failure notification alerts

Read more

My network contracts

Sign or terminate the contract, change the price package

View network contracts

My consumption history

Analyse your consumption

View consumption history

My subscriptions

Follow your subscription route, submit a new application

View subscriptions at work

My data

Edit your information or subscribe to notifications

View contact information

Current situation of the network

Check the power supply in your area and see the recommendations in the event of a power failure.

See the map See the recommendations

Elektrilevi

Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.

Read more

News

We kindly ask visitors to the branches to follow simple rules to care about themselves and others:

  • Please do not visit the branches if you have signs of illness.
  • Visit the branches alone, if possible.
  • Think through beforehand your needs, so that the process on location will run more smoothly.
  • Please keep at a distance of at least 2m from other people.
  • Please disinfect your hands BEFORE and AFTER contact. Disinfectant is available by the door or ask the service agent about its location.
  • We recommend using as first preference digital channels, when communicating with us.
  • Contacts

    On working days from 8 am to 6 pm our customers are assisted by our advisory centre tel. 777 1545 or info@elektrilevi.ee.

    Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or sending an e-mail to ariklient@elektrilevi.ee.
    You can report electricity interruptions by calling 1343. Procedures are also still possible to do via self-service.

    August saw record new electricity generation in Elektrilevi’s network

    16.09.2022

    Continue reading »

    Network charges to increase from 1 December due to continued high electricity prices

    25.08.2022

    Continue reading »

    Applications to connect to solar parks set a new record in July

    17.08.2022

    Continue reading »

    Unexpected termination of distribution transformer contracts by Elektrilevi’s partner Energo Veritas may cause a delay in the completion of network connections.

    19.07.2022

    Continue reading »

    All news