Electricity test, a new digital service

A unique online adviser which provides an overview of the electrical system in your home and gives recommendations for further action without having to order an electrician.

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Current situation of the network

Check the power supply in your area and see the recommendations in the event of a power failure.

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Elektrilevi

Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.

We kindly ask visitors to the branches to follow simple rules to care about themselves and others:

Please do not visit the branches if you have signs of illness.

Visit the branches alone, if possible.

Think through beforehand your needs, so that the process on location will run more smoothly.

Please keep at a distance of at least 2m from other people.

Please disinfect your hands BEFORE and AFTER contact. Disinfectant is available by the door or ask the service agent about its location.

We recommend using as first preference digital channels, when communicating with us.

Contacts

On working days from 8 am to 6 pm our customers are assisted by our advisory centre tel. 777 1545 or info@elektrilevi.ee.

Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or sending an e-mail to ariklient@elektrilevi.ee.
You can report electricity interruptions by calling 1343. Procedures are also still possible to do via self-service.

Long-term interruption will take place in the Elektrilevi and Eesti Energia e-service at the end of February

19.02.2021

Eesti Energia establishes a new free market network services company Enefit Connect

13.10.2020

20.04.2020 the principles for processing customer data are changing

20.03.2020

Estonia’s largest quick charging network for electric cars is now called Enefit VOLT

04.02.2020

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