Readings information and help

  • Why is the metering data (readings) forecast?

  • When and how is a forecast made?

  • Why is a forecast not exact?

  • What should I do if the forecast amounts differ considerably from actual consumption?

  • Is forecast metering data corrected?

  • Why does the Elektrilevi e-service / Elering data warehouse / electricity seller's app not show consumption data?

  • Do I have to submit readings?

  • How can I submit readings if my meter is not remotely read?

  • Why can't I enter my readings in the e-service?

  • How to submit readings to an answering machine?

  • Why does remote reading not work / is my meter not working?

  • When will the remote reading be fixed?

  • When should I have my meter checked if the metering data is not available?

  • What does signal transmission failure mean?

  • How do I find the reading on the meter?

  • Why does the meter have a switch?

  • Why is my meter not read remotely?