If we have not received data on the quantities actually consumed, we will forecast consumption data. In the case of a remote meter, this may be due to a data communication fault or a tripping of the main fuse. The data communication fault of the remotely readable meter does not affect the operation or measurement accuracy of the meter - consumption data is stored in the meter with hourly accuracy even when the data is not moving. When data transmission resumes, we will recalculate according to actual consumption.
The forecast quantities change when the actual measurement data for the forecast period is received. In that case, the quantities previously forecast shall be recalculated.
The amounts of produced electricity may be viewed in the column „Active – h" in the downloadable CSV file with hourly data.
The consumption notice is a monthly statement of consumption. The consumption notice simplifies the process of applying for an energy label and conducting an energy audit. You can download the consumption notice from self service for free. If you would like to order a consumption notice for the entire apartment building, please contact our customer service. See the price list »
Whether the hourly data is estimated or actual can be viewed in self service, by downloading CSV file that shows the hourly data for the selected time period for up to 12 current months.
Consumption data shall be read at least daily. The received data will be sent to Elering's data warehouse and displayed in Elektrilevi self-service by 11am the next day. Lack of measurement data In Elektrilevi's self-service or the electricity salesman's application this is usually caused by malfunctions related to the receipt of measurement data. Once the malfunction has been resolved and the data has been restored, we will transfer the consumption data to Elektrilevi self-service and Elering's data warehouse/electricity seller application. If the consumption data is missing only from the electricity seller's application, contact the application owner to resolve the issue.
The daily rate is Monday to Friday from 8.00–24.00 in the summer and 7.00-23.00 in the winter. Nightly rates apply from 24.00–8.00 in the summer and from 23.00–7.00 in the winter, and all Saturdays and Sundays. Public holidays that fall on weekdays are subject to the same rates as normal weekdays.