A network contract is needed to supply electricity to the point of consumption on a daily basis. In the network agreement, we specify the conditions of power supply to your point of sale, the price of the network service and the contact details for the transmission of information, for example, when sending a notice of planned outages.

The network contract must be signed when you buy an apartment or house and terminated when you sell the apartment or house. For example, in case of moving, the existing consumer will have to terminate their existing contract and the new consumer will have to enter into a new network contract.

If the power is turned off at the point of consumption, you will have to pay for activation in upon entrering into the network contract Learn more about the activation fee »

The network contract is free of charge. See more information on  network contract conclusion page »

The choice of price package depends on your consumption habits. The easiest way to compare network packages and find the one that suits you best is to use the network package calculator, which can be found in self-service. As a new customer, you can access the calculator by starting a self-service contract.

In order to enter into a new network contract, the owner of the point of consumption must give consent to the termination of the existing network contract. For this, the owner has to submit an application via self-service. After submitting the application, the tenant can sign a new network contract. Once the network contract is in place, the tenant will be able to choose a suitable electricity seller.

In the event of a change of ownership of the point of consumption, the former owner shall terminate the existing network contract and the new owner shall enter into a new network contract. It is most convenient to carry out all operations related to moving in our self service.

The network contract does not have to be necessarily concluded in the name of the owner of the consumption point but may also be concluded on the name of the natural or legal person using electricity at the place of consumption. The contract requires the owner's authorization.

The contract can be withdrawn within 14 days by a private individual who has entered into the contract via communications means or outside the business premises of the network operator. It is enough to send us a notice to exercise your right of withdrawal.

  • Network contract withdrawal guide (doc) »
  • The contract must be terminated when the dwelling is sold, or the consumer has changed. Termination of the network contract depends on whether or not a new consumer arrives at the point of consumption following the termination of your contract:

  • If a new consumer arrives at the point of consumption, your network contract will expire when the network contract with the new consumer is made. In the event that the new consumer has not entered into a new network agreement with us within 30 days of your notice of termination, your contract will expire and electricity will be turned off at the point of consumption.
  • If there is no new consumer at your place of consumption, your network contract will expire and the power will be switched off at the place of consumption:
    - 30 days after the submission of the application. Turning off the electricity is free for you.
    - less than 30 days after the submission of the application. In this case, you will have to pay for switching off the electricity.
  • If the power supply is closed by us, subsequent switching on of electricity is always subject to a charge. Learn more about the activation fee »

    Most convenient is to terminate the network contract in self-service. You have the right to terminate this agreement at any time upon 30 days' notice.

    With the termination of the network contract, the electricity contract for the place of consumption always ends. There is no need to terminate the electricity contract separately. For business customers, additional charges for early termination of their electricity contract may incur.

    After the termination of the network contract, we will provide you with an invoice reflecting the charge for consumption until the actual termination of the contract i.e up to 30 days after you submit your termination request.

    Please check our self-service for current pricing information.

    One network service package and one power package can be used at one point of consumption. Network and electricity packages may have different tariffs - for example, a day and night tariff package (Võrk 2 package) and around the clock (24-hour) electricity package could have been chosen.

  • In self-service, the network service price package can be changed several times a year and is always free.
  • Changing the price package once a year via e-mail or telephone is free of charge and there is a charge for repetitive change of the price package.
  • Current prices can be found in Elektrilevi's price list.

    In the event of a change of package, the new rate package shall take effect from the new calendar month.

    The choice of price package depends on your consumption habits. The easiest way to compare network packages and find the one that works best for you is with a network package calculator located at our self-service.

    As a new customer, you will be able to access the calculator when you start signing a contract.

    The daily rate is Monday to Friday from 8.00–24.00 during the summer-time and 7.00-23.00 during the winter-time. Nightly rates apply from 24.00–8.00 during the summer-time and from 23.00–7.00 during the winter-time, and all Saturdays and Sundays. Public holidays that fall on weekdays are subject to the same rates as normal weekdays.