The MARU application makes the exchange of information very easy
● Report a power outage
● Report a hazardous situation
● Receive failure elimination information
● Activate failure notification alerts
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Elektrilevi
Elektrilevi is the largest network operator in Estonia, bringing electricity to almost every home and business. We aim to offer our customers and society a high-quality experience by effectively developing and managing large networks. Our efforts help to make the network service more reliable.
News
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Contacts
On working days from 8 am to 6 pm our customers are assisted by our advisory
centre tel. 777 1545 or [email protected].
Business customers can contact us on business days during 9.00-17.00 by calling 777 1747 or
sending an e-mail to [email protected].
You can report electricity interruptions by calling 1343. Procedures are also still
possible to do via self-service.
Elektrilevi has restored power to 11,000 customers
The first autumn storm of the year has arrived, and has caused several outages in the electricity network since yesterday noon. The storm peaked on Monday 3 October at 16.05, when there were 5,062 customers without power at this time. As of yesterday noon at 12.00, a total of 54 medium-voltage and 40 low-voltage failures have been eliminated and electricity supply has been restored to 11,000 customers. The largest failures occurred in Võru County and Põlva County. Additionally, there were also outages in Tartu County, Viljandi County and Lääne-Viru County. Today, strong winds are expected, mainly in West Estonia.
‘Last night was very busy for us and our partners. We managed to eliminate many of the failures and, in the morning, there were only 581 customers without power due to the storm. At the moment, South-East Estonia and Tartu County are the areas that have the most outages. In these areas, priority is given to the elimination of failures and, as a result, some scheduled works have been cancelled. We hope to restore electricity supply to everyone by tonight,’ claimed the Head of Elektrilevi’s Control Centre Unit, Hardi Puusepp.
NOTE: Elektrilevi asks everyone to report power outages via the MARU application. The application enables the rapid exchange of information between customers and Elektrilevi in the event of electrical failures.
Current information on the number of interruptions and affected areas can be found on the interruptions map of Elektrilevi.
